TERMS OF USE
The terms of using this site.
Last updated 27 September 2026
Acceptance of these terms
These terms apply to your use of www.newrro.in and to quotation requests made through it. By using the site, you agree to these terms. If you do not agree, please do not use the site. If you use the site on behalf of an institution or company, you confirm that you are authorised to accept these terms for it.
About Newrro
The site is operated by Newrro Tech LLP (LLP ID ACD-9428), Co-Innovation Centre, NMIT, 6429, NITTE Meenakshi College Rd, BSF Campus, Yelahanka, Bengaluru, Karnataka 560064, India. In these terms, “Newrro”, “we” and “us” mean Newrro Tech LLP, and “you” means the person or organisation using the site.
Use of the site
You may use the site for lawful purposes only. You agree not to:
- use the site in a way that breaks any law or regulation;
- submit false, misleading or someone else's information through our forms;
- scrape, copy or harvest content or data from the site by automated means;
- interfere with, disrupt or attempt to gain unauthorised access to the site, its servers or connected systems; or
- send spam or malicious code through the site.
We may suspend or restrict access to the site at any time, including for maintenance.
Product information and quotations
All Newrro products are quoted on request. No prices are shown on this site. A quotation is binding only once it has been issued to you in writing by Newrro, and only on the terms and for the period stated in it.
We work to keep product information accurate, but specifications, configurations and availability may change without notice as products are developed. Images are representative and the delivered product may differ in appearance. The written quotation and order confirmation describe what you will receive.
Quote requests and orders
Submitting an enquiry or a quote request through the site, including through the Store checkout, is not an order and does not create a contract. It asks us to prepare a quotation. No payment is taken on the site.
An order is formed only when you accept a written quotation from Newrro, for example by issuing a purchase order against it, and we confirm the order in writing. Payment terms, delivery, taxes and any other commercial terms are those set out in the quotation and order confirmation. Where those documents conflict with these terms, the quotation and order confirmation take precedence for that order.
Warranty, returns and shipping
All Newrro robots and controllers carry a one-year warranty. Products are not returnable; products that arrive damaged or defective are handled under warranty. Delivery method, timelines and charges are confirmed with you when you place your order. The full policy is on the shipping, returns and warranty page.
Intellectual property
The content of this site, including text, images, graphics, product designs and software, the PRAN name and the PRAN (Plug And Play Robotics Architecture) architecture, and the Newrro name, logos and product names, belong to Newrro Tech LLP or its licensors. You may view and print pages for your own reference. You may not copy, reproduce, modify, distribute or use them commercially without our written permission.
Third-party links and services
The site links to or embeds services run by others, including WhatsApp (for optional messaging), Google Maps (on the Contact page) and our social media pages. These services are governed by their own terms and privacy policies. We do not control them and are not responsible for their content or how they handle your data.
Limitation of liability
The site and its content are provided “as is” for general information. To the extent permitted by law, we make no warranties about the site beyond those stated in these terms, and we do not guarantee that it will be uninterrupted or error-free.
To the extent permitted by law, Newrro is not liable for any indirect, incidental, special or consequential loss, or for loss of profit, data or goodwill, arising from your use of the site. Liability for products you purchase is governed by the quotation, order confirmation and warranty. Nothing in these terms limits any liability that cannot be limited under applicable law.
Indemnity
You agree to indemnify Newrro against claims, losses and costs arising from your misuse of the site or your breach of these terms.
Governing law and jurisdiction
These terms are governed by the laws of India and the State of Karnataka. The courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising from them or from your use of the site.
Changes to these terms
We may update these terms from time to time. The “Last updated” date at the top shows when they last changed. Continuing to use the site after a change means you accept the updated terms.
Contact
Questions about these terms can be sent to info@newrro.in or +91 9353731063, or through the Contact page. How we handle personal data is described in our privacy policy.
This policy is provided in good faith and will be reviewed periodically.




