POLICY
Shipping, returns and warranty.
Last updated 27 September 2026
Warranty
All Newrro robots and controllers carry a one-year warranty.
[CONFIRM]Whether the warranty requires seals and usage guidelines to be maintained
Returns
Products are not returnable. Products that arrive damaged or defective are handled under warranty.
[CONFIRM]Damaged-on-arrival products are handled under warranty
Shipping
Delivery method, timelines and charges are confirmed with you when you place your order.
Need help with a product?
Use the support form and include your order or reference number, and we will take it from there.
This policy is provided in good faith and will be reviewed periodically.